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Service Sales Adviser/Account Executive

  • Location: Poole, Dorset, England
  • Salary: £17,750 to £17,750
  • Type: Permanent
  • Posted: 31 days ago
  • Company: IQ Talent Centre

Our multinational client is seeking a Service Sales Advisor/Account Executive who can demonstrate exceptional communication skills and the ability to build relationships with an established client base. Alongside building relationships with customers, you will be responsible for ensuring all customer information is gathered to run credit vets, system updates and that all other client requirements are adhered to.

Key Responsibilities

  • Constantly strive to exceed monthly and quarterly performance targets for customer service and compliance.
  • Respond to all inbound calls/emails in a prompt and timely manner, quickly establishing rapport with customers and verifying data protection.
  • Learn all elements of the company services including, returns and exchange policies, escalation routes, coverage packs etc.
  • Accountable for managing a number of different accounts in different regions.

Essential Skills

  • Exceptional customer service skills
  • Previous experience in an account management role, establishing regular contact
  • Solid understanding of Microsoft Office
  • Ability to work on own initiative
  • A passion for team work and organisation

Benefits

Alongside this amazing opportunity, our client offer an amazing benefits package which includes a generous 25 days holiday + bank holidays. Providing you meet the required monthly targets, there is also the possibility of achieving benevolent bonus of 10%. Other benefits include: Colleague discount, Pension scheme, Life Assurance and Cycle to work scheme to name a few.

If you fit the above skill set and are interested in this role, please forward over a copy of your CV ASAP